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What is POS (Point of Sale)? Why is it important to stores?

These days, when you visit a store or restaurant, you’ll notice changes in how orders are taken and payments are processed. Orders are often entered using devices like smartphones or tablets, and payments are handled via a monitor screen. This is known as a POS (Point of Sale) system. But just how useful and important is this POS system for your business? Let’s find out.

What is POS or POS system? What can eWaiter do?

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POS stands for Point of Sale. In Thai, POS translates to a storefront sales system, representing the point of sale or payment location typically found in stores and general department stores. Nowadays, the POS system functions similarly to a store manager, but as a system or program. It assists in managing nearly all aspects of store operations.
  • Counting at the store
  • Issuing a receipt
  • Checking the stock of products
  • Collection of customer information
  • Summary of income and expenses
  • Tax invoice management
    • There are many additional benefits. It helps store owners save time and reduce costs in managing their stores.

    Advantages of using a POS system for your business

    Managing a store today can be quite complex. With many responsibilities and complicated processes, using a POS system has become a great help for your store.

    Advantages of using a POS system for your business

  • Help facilitate the sale of products or services.
  • It is fast and accurate in terms of expenses and sales.
  • It makes it easier for any business to monitor accounting matters, money matters, and employee behavior.
  • Bring product purchase information and customer behavior are analyzed To improve and define marketing strategies to increase sales
  • Helps save time in management.
  • Check all information anytime, anywhere.
    • In today’s world, SaaS (Software as a Service) solutions, like POS systems, can significantly simplify store management. Additionally, other software, such as CRM systems, membership systems, and points collection systems, can also provide valuable assistance.

    What does POS consist of?

    POS is a system that consists of two parts: the POS system program that is software and the POS machine that is hardware.

    POS Program (software)

  • Sales information
  • Warehouse information
  • Member information
  • Accumulated spending amount
    • With a point of sale system, you can monitor the popularity of products and track each customer’s purchasing behavior to identify top-selling items. Most of the data is stored on the cloud, allowing store owners to access crucial information at any time.

    POS Machine (hardware)

    The hardware of the POS machine includes the machine that has the program installed, and other equipment which will work together including
  • A POS machine is a machine that is the processor of all information related to the POS program. Modern POS machines have either a normal screen or a touch screen already attached to the machine. But if it’s the same model, it may need a separate monitor.
  • tablet or smartphone which can be used portable Therefore, it is convenient, easy to carry, lightweight, and some POS systems can be installed in these devices.
  • Receipt printer used for issuing receipts to customers.
  • Barcode scanner Lasers are used to read barcodes or QR Codes of products or membership cards.
  • Cash drawer To keep the money earned and to keep the change.
  • Price display so customers know and can check. Product price, total amount, and change amount.

    • Types of POS systems or POS programs

    There are many types of POS systems that you can choose to use to suit your business/store.

    1. Mobile Point-of-Sale systems

    It is a POS system that is an application on a tablet or smartphone. There are both paid and free ones. Help process payments and can manage some products It has the advantage of portability and not complicated.
    Suitable for small businesses No need to manage a lot of products, and want a portable POS system that can be used with a portable printer or send the receipt via email

    2. Tablet POS systems

    It is a tablet-based POS system which is similar to Mobile Point-of-Sale Systems but can be used with huge quantities of inventory. You can also track employees’ working hours. Can connect to a wider variety of hardware.
    Suitable for small to medium sized businesses that have sufficient customer information. and has limited space And the POS system must be portable in some cases.

    3. Terminal POS systems

    This is the most common type of POS system. It is a way to use the software with full functionality and can be connected to a variety of hardware Using the internet as a medium for connection. Able to work fully integrated Suitable for small to large businesses. Need complete management and has space to install a POS system.

    4. Online point-of-sale system

    It is a system where the cost of using a POS system is quite low. You can use your own personal devices. Both computers or tablets, but they are not as convenient as other types. and has some limitations
    Suitable for small businesses who want to try out the POS system

    5. Multichannel POS systems

    It is a POS system that has both a storefront and online. Including stores that have many branches. This will combine sales across multiple channels.
    Suitable for businesses that have both a storefront and an online store. Including stores that have many branches.

    6. Open-source POS systems

    It is a POS system that can customize the appearance of the POS in many ways to suit each business. And in order for the system to work smoothly, a software engineer must be present to supervise the system. Therefore, it is a POS system that is expensive.
    Suitable for stores large business Including the organizational level

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